Customer Success Stories

Real Results from Real Organizations

See how leading organizations across industries reduce human risk, prevent breaches, and build security-first cultures with HumanShield.

10,000+
Organizations Protected
5M+
Employees Trained
90%
Average Risk Reduction
98%
Customer Satisfaction

HealthFirst Medical Group

Healthcare12,000+ employees

Challenge

Struggled with HIPAA compliance training and frequent phishing incidents targeting patient data.

Solution

Implemented HumanShield SAT with role-based training for clinical and administrative staff, plus weekly phishing simulations.

Key Results

92%
Reduction in phishing clicks
98%
Training completion rate
6 months
To full HIPAA compliance
0
Security incidents in Q4

"HumanShield helped us build a security-first culture. Our staff now actively reports suspicious emails instead of clicking them."

Dr. Sarah Martinez
Chief Information Security Officer

Global Financial Services

Finance25,000+ employees

Challenge

High-profile target for BEC attacks and wire fraud. Needed enterprise-grade security awareness across global operations.

Solution

Deployed HumanShield across 15 countries with multi-language support, executive phishing simulations, and compliance tracking.

Key Results

$2.4M
Prevented fraud attempts
87%
Reduction in security incidents
15
Languages deployed
SOC 2
Type II certified

"The ROI was immediate. We prevented multiple six-figure wire fraud attempts in the first quarter alone."

James Patterson
VP of Information Security

State University System

Education45,000+ employees

Challenge

Diverse user base including faculty, staff, and students. Limited security budget and high turnover.

Solution

Launched HumanShield with student-focused training modules, automated onboarding for new users, and department-level dashboards.

Key Results

95%
Student completion rate
78%
Reduction in account takeovers
60%
Cost savings vs. previous vendor
3 days
Average onboarding time

"HumanShield made security training engaging for both 18-year-old students and 60-year-old professors. That's impressive."

Prof. Michael Chen
Director of IT Security

TechCorp Industries

Enterprise50,000+ employees

Challenge

Complex multi-tenant environment with contractors, vendors, and remote workforce. Needed unified risk management.

Solution

Integrated HumanShield with Azure AD, deployed People Risk Explorer for real-time monitoring, and automated remediation workflows.

Key Results

90%
Decrease in high-risk users
50k+
Users trained monthly
<10min
Threat response time
99.9%
Platform uptime

"The AI-powered risk scoring changed how we approach security. We now focus resources where they're needed most."

Rachel Thompson
CISO

RetailMax Chain

SMB2,500+ employees

Challenge

Limited IT staff and budget. Needed simple yet effective security awareness for retail locations and corporate office.

Solution

Deployed HumanShield self-service platform with pre-built campaigns, mobile-friendly training, and automated reporting.

Key Results

85%
Reduction in support tickets
4 hours
Setup to first campaign
$45k
Annual savings
91%
Employee satisfaction score

"As a small team, we needed something that just works. HumanShield delivered enterprise-grade security without the complexity."

Tom Anderson
IT Manager

CloudTech Solutions

Enterprise8,000+ employees

Challenge

Rapid growth through acquisitions created fragmented security culture. Needed to unify and scale security awareness.

Solution

Rolled out HumanShield across 12 acquired companies with customized branding, centralized reporting, and cross-org benchmarking.

Key Results

12
Companies unified
76%
Improvement in risk scores
2 weeks
Per acquisition onboarding
100%
Executive participation

"HumanShield scaled with our aggressive growth. We onboarded 3,000 users from an acquisition in under two weeks."

David Lee
VP of Security & Compliance

MediCare Insurance

Healthcare18,000+ employees

Challenge

Insurance agents frequently targeted by social engineering attacks. High regulatory requirements for PHI protection.

Solution

Implemented HumanShield with insurance-specific scenarios, quarterly phishing campaigns, and real-time threat protection.

Key Results

94%
Phishing detection rate
100%
HIPAA compliance score
3x
Faster incident response
$890k
Prevented breach costs

"The insurance-specific training scenarios were spot-on. Our agents now recognize social engineering tactics immediately."

Linda Foster
Chief Compliance Officer

Manufacturing Global Inc

Enterprise32,000+ employees

Challenge

Mix of office workers and factory floor employees. Needed training accessible to non-technical users in multiple languages.

Solution

Deployed mobile-first training in 8 languages, QR code-based access for factory workers, and supervisor dashboards.

Key Results

89%
Factory floor completion
8
Languages supported
68%
Reduction in IT incidents
4.8/5
Average user rating

"Finally, security training that works for our entire workforce, from the C-suite to the factory floor."

Carlos Rodriguez
Global IT Director

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